Here is a link to a gallery with images of the mobo (complete), the USB plug, and the driver error. Motherboard: Gigabyte B550 AUROS Elite (AM4)Ĭooler: Wraith Prism LED (stock - came with CPU) Connect the 4-pin cable to an RGB header and use the provided software to turn it off. Most motherboard manufacturers have some RGB control software. Without receiving a signal it just operates based on the defaults. If anyone could help me out, I would really appreciate it because I am totally stumped. They can still be controlled through the header, including the command to turn the lighting off. What's crazy is there are several people with this same issue (postings through Reddit, Toms Hardware, etc), but there aren't any solutions. I have tried rebooting my PC, updating the drivers (already updated to the latest), uninstalling and reinstalling the drivers/software, and plugging the fan into the other USB port, but nothing has worked. I get "Plug in your CM device to get started" from Cooler Master's software and Device Manager has a listing with a yellow exclamation mark titled "Unknown USB Device (Device Description Request Failed)" under the 'Universal Serial Bus controllers' section. However, when I hook up the USB cable from the fan to the USB port, it doesn't work. You should be able to change the color of the RGB lighting by using the preinstalled motherboards software for your PC. I 150% want to use it through the Cooler Master software using the USB cable because RGB Fusion is extremely limited in my opinion. CyberPowerPC - Gaming Desktop - AMD Ryzen 7 3700X - 16GB Memory - AMD Radeon RX 5700 - 2TB HDD + 240GB SSD - Black 4.5(400) 1,092.99 Clearance Reg 1,149.99 Sold Out 1-6 of 6 Answers Thank you for reaching out to us Arkveveen. Disregarding the fan cable, there are two cables that it came with an RBG cable, which allows me to control it through my mobo hub (Gigabyte - RGB Fusion 2.0), and a USB cable, which lets me to control it through the Cooler Master software. ASRock offers a very comprehensive control to perform the built-in RGB LEDs or the connected LED strips, CPU fans, coolers, chassis and any RGB devices smoothly. I have an AMD Ryzen 3700x that is defaulted to a rainbow color scheme, but I want to change it to orange and black to match my build. Hey everyone! I just finished building my first PC (so excited, woo), but I have run into a problem with the RGB on my CPU cooler.
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